Everything you need to know before getting started.
No. Sophia works with your existing phone system. Simply forward missed or after-hours calls to Sophia's number and she handles the rest. There's no new software, no hardware, and no technical setup required.
Sophia handles appointment booking, rescheduling, cancellations, service and pricing questions, clinic hours, and preparation instructions. She is a scheduling and information assistant — she does not handle medical questions, which get redirected to your clinic team.
Yes. Sophia introduces herself as an AI scheduling assistant on every call. Most callers experience her as a helpful, natural-sounding assistant that can answer questions and book their appointment without any friction.
Sophia can transfer calls to the appropriate team member at any time. If a caller prefers to speak with staff directly, the call is routed to your front desk or on-call team instantly.
Most clinics are live in under 10 minutes. Setup involves forwarding your calls and a brief onboarding session where we customize Sophia for your clinic's services, pricing, and workflow. No technical knowledge required.
No contracts. Sophia is month-to-month and you can cancel anytime. Every plan starts with a free 7-day trial so you can see the results before committing to anything.
Jeremiah Earl, DO
Founder & Physician
Doctor of Osteopathic Medicine
Why we built this
“I watched clinics lose patients to voicemail every single day. As a physician, I knew the answer wasn't more staff — it was smarter systems.”
Sophia was built specifically for medical spas and aesthetic clinics — not generic businesses. Every detail, from how she handles service questions to how she routes calls, was designed with real clinic workflows in mind. My background as a physician means I understand exactly what these practices need — and what they can't afford to get wrong.
Jeremiah Earl, DO — Founder, Sophia AI
Ready to stop missing calls?
Try Sophia free for 7 days. No contracts, no setup fees, no technical headaches.
